How to Lead a Festival Resize Without Losing the People Who Stay

Festival Leadership  ·  Team Culture  ·  Deep Identity

⏱ Reading time: 5 min.

The spreadsheet is open and you already know which line has to go.

Maybe it is a stage. Maybe it is a day. Maybe it is the programming strand that never quite paid for itself but that three people on your team would walk through fire for.

The math is not ambiguous. You have run it four times hoping it would come out differently.

The industry has a clean word for what happens next. Resizing.

It is a good word. It is honest, it is strategic, and across the sector it is working. Organizers who have gotten better at resizing year over year are the ones still standing, and demand for well-run independent events has turned out to be more durable than anyone predicted three years ago.

But nobody writes about the part that actually keeps you up.

Resizing is a business decision that lands as a leadership event. And most of us handle the decision beautifully and the leadership badly.



What you are actually cutting

On the spreadsheet it is a line item. In the room it is somebody's identity.

The vendor who has been on your site for twelve seasons does not experience a scope reduction. They experience being told they are no longer part of something they helped build.

The coordinator whose entire role gets folded into operations does not hear efficiency. They hear that the thing they were good at has been judged not worth keeping.

And the department head who championed the strand you are cutting will read it, at least for a while, as a verdict on their judgment.

None of those reactions are unreasonable. They are what happens when work and identity have been fused for a decade, which is the normal condition in this industry, not the exception.

5x Insurance renewal increases, even with a clean safety record

It has not been unusual for festivals to see renewal premiums increase by a factor of five or more, even with an exemplary safety record and no previous claims. And the burden is not evenly distributed. One large US festival budgeted around $300,000 for insurance, roughly five to six percent of expenses. A smaller regional event budgeted $50,000, which was over fifteen percent of its costs. The pressure forcing these decisions is structural. Your team will not experience it that way unless you tell them.

The three ways leaders get this wrong

I have made two of them. The third one I have watched happen, and it is the one that does the most damage.

Calling it temporary when it is not. This is the kindest-sounding lie in our business. "Just for this year." "Until things settle." You say it to soften the landing, and it works for about one season. Then it does not come back, and now you are the person who said it would. You have spent trust you will need later on a comfort that lasted eight months.

Delivering it to a group. The all-hands announcement is efficient and it is the wrong tool. The people most affected find out in a room full of people who are not affected, and they have to arrange their face while you keep talking. They will remember that longer than they remember the decision.

Going quiet afterward. This is the most common and the most damaging, and it is the one I will argue hardest about. You deliver the news, it is awful, and then you become unavailable for three weeks because every conversation feels like a confrontation. Your absence does not read as respect. It reads as avoidance, and it lets everyone fill the silence with a worse story than the true one.

Stay in the room. The hard conversation is the job. If you can only do one thing on this list well, do this one.

"The people you are cutting are not your audience. The people staying are. They are watching how you treat the ones who go, and they are deciding what would happen to them."

What actually works

Tell them before they can hear it anywhere else. In a temporary organization, information moves faster than any org chart. If a vendor learns from another vendor, you have lost something you cannot buy back. Sequence the conversations and start with the people it costs the most.

Name it as a decision, not as weather. "The economics did not work" makes it nobody's fault, which sounds generous and is actually cowardly. You made a call. Say so. "I decided to cut this, and here is what I was weighing" gives a person something to argue with, and being able to argue is a form of respect.

Say what you do not know. You will not have answers about next year. Do not manufacture them. "I do not know yet, and I will tell you the week I do" is a sentence people can plan around. A confident guess that turns out wrong is worse than an honest gap.

Then be visible. Walk the site. Take the hard conversation in the hallway. The two weeks after a resize are the entire test, and passing it requires almost nothing except being findable.

Before You Deliver a Resize

  • Have you sequenced the individual conversations, starting with the people it costs the most?
  • Can you say plainly what you were weighing, and what you chose to protect instead?
  • Are you about to describe a permanent change as temporary because it is easier to say?
  • What will you say when someone asks about next year and you genuinely do not know?
  • Where will you physically be for the two weeks after, and will people be able to find you?

Why this is identity work

Here is the part that has nothing to do with budgets.

A resize puts you in a role most festival leaders have never practiced. For your entire career you have been the person who makes things happen. Now you are the person taking something away.

If your identity as a leader is built on being the one who finds a way, this will feel like a personal failure even when it is objectively good strategy. And a leader who secretly believes they have failed cannot deliver hard news cleanly. It comes out apologetic, or defensive, or too fast.

Which is why the work that makes this survivable does not happen in the meeting. It happens before, in knowing yourself well enough to separate a hard decision from a verdict on your worth.

You can hold the standard while you are the bearer of bad news. But only if you know what the standard is when it is not being applauded.


Resizing is not the end of anything. Across this industry it is turning out to be the thing that lets good events survive into their next decade.

The question is not whether you will have to do it. It is who your team will say you were while you did.

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EJ Encalarde Founder, The Leadership House  ·  Gallup-Certified CliftonStrengths® Coach  ·  36-Season Festival Professional  ·  Coordinating Producer, New Orleans Jazz & Heritage Festival  ·  2024 Billboard Touring Power Player  ·  Instructor, Entertainment & Festival Management, Tulane University Freeman School of Business
Eugenie Encalarde